FAQ

Please see our terms and conditions for full information about our conditions of sale.

 

∴ Ordering and Payment ∴

When you contact us with your order, we’ll get back to you with a quote and let you know when we can start work.

Once you’ve confirmed your order, we’ll ask for a 50% deposit in order to secure your place on the waiting list. This deposit will be non-refundable unless we are unable to make your sword or blade.

We’ll contact you again a month before work begins with a secondary invoice, including shipping costs. We won’t start work on your order until both payments have cleared.

∴ Shipping ∴

We send all of our swords and blades via Parcelforce Worldwide, and costs vary depending on the weight and length of the package. Please contact us for an estimate.

∴ Cancellations ∴

If you wish to cancel or amend your order before we’ve started work on it, contact us as soon as possible. Please note that once the second payment has cleared and work has begun, cancellations or amendments are no longer possible. Your 50% down payment will not be returned.

∴ Custom Orders ∴

When placing a custom order, please familiarise yourself with the necessary terminology to avoid misinterpretation. We will do all that we can to ensure that we’re on the same page, but we can’t be responsible for orders made in error.

The tang is the portion of the blade over which the grip and pommel will be placed. To ensure a correct fit, it’s important for us to know precise dimensions, as well as whether or not your pommel is threaded.

For durability and historical accuracy, we make our tangs by hand-tapping a high-carbon steel rod into the steel of the blade. Please contact us to discuss other styles.

The ricasso is the thicker, unsharpened portion at the base of the blade.

fuller is a groove that runs down the length of a blade, while a central ridge refers to a raised elevation.

Distal taper describes a change in thickness of the blade, with many swords lessening in thickness from the base to the tip. Profile taper describes a change in width, and decides how gradually your blade comes to a point.

If you can send photos of original swords, or sketches of your own designs, it will make it easier for us to bring your exact vision to life. Otherwise, please refer to the diagrams below in order to give us the most accurate measurements possible.

  • A – The full length of the blade, including the tang.
  • B – The length of the bar tang.
  • C – The length of the thick tang.
  • D – The length of the ricasso, if applicable.
  • E – The width of the bar tang.
  • F – The width of the thick tang.
  • G – the width of the blade at its base.

If you’re not sure about a particular element of your design, Chris is happy to offer his advice and work closely to ensure that your sword or blade is feasible, functional and beautiful.

∴ Visiting the Forge ∴

Please note that due to health and safety regulations, the Balefire forge does not operate as a public-facing workshop. Chris’s particular brand of magic involves a lot of noise, dust and almost-certain danger, and as such we can’t accept visitors to the forge.

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